Services:

Project Approach

Ng Kim Hock, Senior Project Manager

At V-Key we take a standardised approach to all projects, so that we can secure satisfactory delivery for your project.  Each project generally has a number of phases and milestones, which are agreed upon in the project timeline which we establish with you at the start of each project.  The phases and milestones are as follows:

 

Kickoff

Upon being awarded the tender, V-Key will conduct a project kick-off meeting to brief all of your stakeholders on the project plan, project approach, project management framework and project deliverables. The main objective is to ensure all stakeholders are on the same page, so that the project can be steered to timely and successful completion.

 

Requirement Analysis

By and large, out of the box products from V-Key will be implemented for the project, with minimal customization. However, as and when needed, V-Key will conduct requirement meetings with you to finalize and sign off the customization requirements.

 

System Design

V-Key will conduct impact analysis and finalize technical design to address the customisation requirements.

 

Implementation

V-Key will develop the custom features and perform unit testing for the development.

 

Verification

 V-Key will conduct the following testing:

System Integration Testing

V-Key will conduct integration testing with customer’s systems, to ensure that V-Key’s products  and custom features (where required), work seamlessly with customer’s systems and existing workflows and processes.

 

User Acceptance Testing

V-Key will provide technical support to your business team for user acceptance testing of V-Key’s products and custom features. For issues raised during testing, V-Key will provide bug fixes for re-testing by your business team.

 

Penetration Testing

V-Key will provide technical support to your partner for penetration testing of client and server components of V-Key’s products, and custom features. For findings highlighted during testing, V-Key will provide security patches for re-assessment by your partner.

 

Load Testing

V-Key will provide technical support to your technical team for load testing of server components of V-Key’s products, and custom features. For findings highlighted during testing, V-Key will perform performance tuning, to ensure that performance requirements are met, for re-assessment by your technical team. 

 

Deployment

V-Key will deploy V-Key’s products, and custom features, as signed off by you after testing, in your PROD and DR environment. This is to get ready for system go-live and commissioning.

 

Maintenance

Post system go-live, V-Key will provide level 3 technical support, covering response to technical queries and issue resolutions, during the warranty period.