Services:

Project Management Methodology

Ng Kim Hock, Senior Project Manager

Project Management Methodology is a systematic and disciplined approach to plan, execute, control and deliver a project throughout the continuous implementation process until successful completion.


V-Key’s Project Management Framework addresses the following aspects of project management:

Project Tracking

Project Steering Committee/Project Management Committee Meeting

V-Key will conduct a monthly Project Steering Committee meeting, and a fortnightly Project Management Committee meeting to update you on the project status and where necessary to escalate project issues. 


Project Progress Report

V-Key will prepare and submit the project progress report three days prior to the fortnightly Project Management Committee meeting.  This will provide both the Project Steering Committee and the Project Management Committee with an update on the overall project health and progress.


Risk Management

V-Key will identify potential project risks and provide preventive and/or contingency actions to mitigate each project risk identified. The project risk register will be updated and reviewed with you during the fortnightly Project Management Committee meeting.


Issue Management

V-Key will maintain a project issue register to keep track of issues encountered by project teams during the project, to ensure that the quality and schedule of the project are not affected. Issues in the issue register will be tagged with owner, priority (high, medium or low for critical, important and non-crucial issues respectively), turnaround time and status.

Issues that cannot be resolved at working group level will be escalated to the Project Management Committee. Issues that are beyond the Project Management Committee’s control will be escalated to the Project Steering Committee.


Deliverable Management

V-Key will deliver project deliverables according to the agreed project timeline. Review of project deliverables by you will be carried out over max. of two rounds of review, with three working days, as follow:

  • First round of review: within 2 working days (by customer)
  • Incorporate of review comments: within 1 working day (by V-Key)
  • Second/final round of review: within 1 working day (by you)

Defect Management

V-Key will maintain a defect register to record any defects that you may report during testing. Defects in the defect register will be tagged with owner, severity (more severe defect will be given higher priority), cause, resolution time and status.

When the project moves into testing phases, the defect register will be updated and we will review it with you during the fortnightly Project Management Committee meeting.


Change Request Management

A change is defined as:

  • Any changes to be made to the original baseline that is formed in the contract
  • Any changes to be made to the signed off deliverables

Depending on the nature and extent of the change request, there may be an impact on project cost and/or timeline. V-Key will always conduct an impact analysis for the changes requested and will advise you on the cost and time needed. Changes that have an impact on project cost or timeline will be reviewed and prioritized by the Project Management Committee and endorsed/approved by the Project Steering Committee.